Question 1

What makes specialstays the specialist in South Limburg and the Meuse Valley?

Accepted Answer

specialstays has been renting unique holiday homes in South Limburg and the Meuse Valley since 2019. During that time, we have welcomed over 63,000 guests, with an average rating of 8.8 from more than 850 reviews. specialstays has been renting unique holiday homes in South Limburg, the Meuse Valley and on the edge of the Hoge Kempen National Park since 2019. Over those years, we have welcomed more than 63,000 guests. Our guests rate their stays an average of 8.8 out of more than 850 reviews. No other specialized rental company in this region combines that scale with a collection curated house by house. We are the rental company, not a marketplace. You have one single point of contact for your booking, your questions along the way and everything during your stay.

Question 2

How many guests has specialstays welcomed?

Accepted Answer

Since 2019, we have welcomed over 63,000 guests to our homes. They have left more than 850 reviews, with an average rating of 8.8. Since the start in 2019, specialstays has welcomed over 63,000 guests to the homes we rent out in South Limburg, the Meuse Valley, and Belgian Limburg. Together, they have left more than 850 reviews, with an average score of 8.8. Almost half of these are a 9 or a 10.

Question 3

Am I booking directly with the owner?

Accepted Answer

You book directly with specialstays. We rent out these homes directly, not as a marketplace: one team taking care of your booking, your questions, and your stay. You book directly with specialstays. We rent out these homes directly, rather than operating a marketplace with thousands of providers. That means a single point of contact from your first question until your departure, with people who truly know the homes and the region.

Question 4

Which payment methods do you accept and when do I pay?

Accepted Answer

Booking is done via our secure checkout from Booking Experts, using iDEAL, Bancontact, credit card, or SEPA bank transfer. The exact amounts and payment terms are stated in your booking confirmation. Booking is done via our secure checkout from Booking Experts, using iDEAL, Bancontact, credit card, or SEPA bank transfer. If you book well in advance, you pay a deposit at the time of booking and the remaining balance before arrival. The exact amounts and payment terms are stated in your booking confirmation.

Question 5

What is included in the final price?

Accepted Answer

The price you see is the all-inclusive price for the house. Additional costs such as bed linen, towels, or tourist tax are shown separately on the property page and during checkout. The price you see is the all-inclusive price for the house. Additional costs such as bed linen, towels, or tourist tax are shown separately on the property page and during checkout, so there are no surprises along the way.

Question 6

Can I receive a business invoice with VAT?

Accepted Answer

Yes. Send us your company details via your booking confirmation or by email, and we will send you an invoice. Yes. Send us your company details via your booking confirmation or by email, and we will send you an invoice.

Question 7

How many people are allowed to stay in the house?

Accepted Answer

Each house has a fixed maximum number of guests. This is stated on the house page and in your booking, and is based on the available beds and fire safety regulations. Each house has a fixed maximum number of guests. That number is listed on the house page and on your booking confirmation. It is based on the number of beds, fire safety regulations, and agreements with the owner. If you would like to come with more people than you have booked for, or if you are unsure whether a baby with their own travel cot counts, please ask us before booking. We will gladly check it for your specific house.

Question 8

What can be deducted from the security deposit?

Accepted Answer

Smoking indoors costs € 250 and undeclared pets € 250. For a party or event without permission we withhold the full deposit. Damage, extra cleaning, waste, late check-out and linen laundry costs are charged at actual cost. We only withhold something when there is a clear reason. Two situations have a fixed amount: smoking indoors costs € 250, and pets that were not declared or not fully declared also cost € 250. Smoke settles into furniture and textiles, which costs us more than a regular clean. A party or event without our written permission is the most serious breach. In that case we withhold the full deposit, the stay is ended early and costs already paid are not refunded. Our houses sit among neighbours who live there, and that peace and quiet is not negotiable. Beyond that we charge actual costs: damage to the house, garden or inventory, missing items, extra cleaning, waste left behind, late check-out, and glass or glassware in or near the pool or hot tub. If you do not rent linen and do not bring your own, we charge the laundry and dry-cleaning costs for mattresses and duvets. We report every deduction in advance, with photos and, where applicable, an invoice or cost statement. If you disagree, we look at it together. If the damage exceeds the deposit, the tenant covers the difference.

Question 9

Do I need to pay a security deposit?

Accepted Answer

For group accommodations and some other houses we ask a security deposit, for example € 1,000 at Windmill De Hoop. Whether a deposit applies and how much it is, is shown on the page of the house and in the price overview of your booking. Some of our houses require a security deposit, especially group accommodations. You always see in advance whether a deposit applies and how much it is: on the page of the house with the costs, and in the price overview of your booking. So it never comes as a surprise afterwards. You pay the deposit in advance, together with your booking. It is not an extra cost but a guarantee: leave the house clean and undamaged and the full amount is back in your account within five working days after check-out, through the same payment method you used. This way every house is in the same condition for the next guests as it was when you arrived. If something went wrong, we tell you in advance with photos and, where possible, an invoice, and we only charge what is genuinely needed.

Question 10

What is the cancellation policy?

Accepted Answer

The cancellation terms can be found with your booking and in your confirmation email. If you wish to cancel or change your stay, please contact us as soon as possible. The cancellation terms can be found with your booking and in your confirmation email. If you wish to cancel or change your stay, please contact us as soon as possible so we can look at the options together.

Question 11

Can I change my dates or number of guests?

Accepted Answer

This is often possible, provided the house is still available on the new dates. Please submit your request as early as possible via your booking confirmation. This is often possible, provided the house is still available on the new dates. Please submit your request as early as possible via your booking confirmation, and we will see what is possible.

Question 12

What if I am unable to come due to illness or force majeure?

Accepted Answer

We recommend taking out travel cancellation insurance. For situations beyond your control, we will always look for a suitable solution together. Please call or email us directly. We recommend taking out travel cancellation insurance. For situations beyond your control, we will always look for a suitable solution together, such as an alternative date or a voucher. Please call or email us directly.

Question 13

Where do I find my arrival page?

Accepted Answer

Your booking confirmation contains a personal link to your arrival page. It shows the exact address and route, the wifi details, how to get in, the check-in and check-out times and the phone number for on the road. Access details appear shortly before arrival, once your booking is paid in full. How to open your arrival page Look for the specialstays booking confirmation in your mailbox, including your spam folder. Click the personal link to your arrival page. No luck? Go to specialstays.com/aankomst and enter your booking number and surname. We never share the address, wifi or key box code by chat or phone. That way those details only reach the person who booked.

Question 14

What time can I check in and check out?

Accepted Answer

The check-in time is listed for each home, usually 16:00 and sometimes 15:00. You check out at the time stated in your confirmation, usually in the morning. Check-in and check-out times vary by home. You can find them on the home page under Practical and in your booking confirmation. Check-in is usually from 16:00, and at some homes from 15:00. We ask that you check in by 20:00 at the latest. We are available by phone every day from 8:00 to 20:00, so within those hours we can assist you immediately if there is any issue with the key safe or code. On the day of departure, the cleaning team arrives shortly after check-out time. That is why we strictly adhere to this time: the home needs to be ready for the next guests on the same day.

Question 15

Can I check in early?

Accepted Answer

Only by arrangement. We can only let you know during the morning of your arrival day: if the house is already cleaned by then, you are welcome to enter earlier. Early check-in is sometimes possible, but we can never promise it in advance. It depends on the previous guests and the cleaning team. We will only know during the morning of your arrival day whether the house is ready earlier. How it works Let us know in advance if you would like to arrive earlier. On the morning of your arrival, we will let you know if it is possible. If the house is cleaned earlier, you are welcome to step inside early. If it is not possible, the standard check-in time applies. As a rule, we cannot offer late check-out, because the house needs to be ready again on the same day.

Question 16

When do I receive the exact address and directions?

Accepted Answer

To protect the privacy of our homes, you will receive the exact address and directions in your confirmation shortly before arrival. To protect the privacy of our homes, you will receive the exact address and directions in your confirmation shortly before arrival. If you can't find the house along the way, feel free to call or WhatsApp us.

Question 17

Can I leave my luggage earlier or later?

Accepted Answer

No, we do not have luggage storage. You can bring your things into the house from the check-in time onwards, and we cannot store them after you check out. We do not have a reception and have no space to store luggage. Before check-in time, the house is still occupied or being cleaned, so you cannot leave anything inside yet. Checking out later works the same way: after check-out time, the cleaning team arrives, and new guests often arrive that same day. If you would like to stay in the area on your final day, feel free to leave your car where it is parked and load your suitcases before you depart.

Question 18

Are there supermarkets and restaurants nearby?

Accepted Answer

For each house, you will find the nearest supermarket, bakery, and places to eat and drink listed under Nearby, along with the distance. Your arrival email also includes our tips for the village where you are staying. Our holiday homes are located in villages and rural areas in South Limburg and the Meuse Valley. A supermarket and a café or restaurant are almost always just a few minutes' drive away, and within walking distance in many villages. On the house page, under Nearby, you will see what is in the surrounding area, along with the distance. If you prefer to get groceries before arriving, check the map for your house: the nearest supermarket is often right on your route.

Question 19

What is there to do in the area?

Accepted Answer

On the house page you'll find places nearby, and in our guide you will find walks, terraces, museums and viewpoints for each location. For every house, under Nearby, we show what lies in the surrounding area: walking routes, villages, terraces and viewpoints, along with the distance. If you would like to explore further, you will find more detailed tips per place and region in our guide. These pages are linked to the house where you are staying, so you always start right in your own surroundings.

Question 20

How do I get the key?

Accepted Answer

At most homes, you will receive a code for the key safe. You will receive this code before your arrival, but it does not grant access before check-in time. For most homes, we use a key safe. You will receive the code before your arrival, along with instructions on where the safe is located. For a few homes, someone will be present to welcome you in person; this will be stated in your confirmation. You will receive the code before check-in time, but this does not mean you can enter earlier. The home is still being cleaned until check-in time. If you would like to arrive earlier, please consult with us on the morning of your arrival. If the code doesn't work, call us right away. We are available between 8:00 and 20:00 and will assist you within a few minutes.

Question 21

Is there parking available at the house?

Accepted Answer

At almost all of our homes, you can park for free right at the house or nearby in the street. The number of parking spaces is listed on the house page. The page for each house shows how many parking spaces are available. At almost all of our homes, you can park for free, directly at the property or nearby in the street. If different arrangements apply, such as paid parking or a space further away, this will be clearly stated. If you are coming with more cars than there are parking spaces, please let us know beforehand and we will help you find a solution. Some holiday parks use a barrier with license plate recognition. If this is the case for your house, your arrival information will explain how to register your license plate.

Question 22

What if we arrive later than planned?

Accepted Answer

Check-in is possible until 20:00, as we are available until then. If you arrive later, you can access most houses using the key safe, but we will be closed. We kindly ask you to check in by 20:00 at the latest. We are available by phone every day from 8:00 to 20:00, which is precisely the reason for this time: if something goes wrong with the safe or the code, we can still help you. If you do choose to arrive later, you can do so at most houses using the key safe. Please keep in mind that we will be closed at that time and not directly reachable. In case of an emergency, we will of course respond as quickly as we can. Please let us know as soon as you notice you will be arriving later. That way we know you are on your way and can double-check if everything is ready for you.

Question 23

How does licence plate recognition work at the barrier?

Accepted Answer

Cameras read your licence plate upon arrival. If the licence plate is linked to your booking in advance, the barrier opens automatically. Always let us know about any changes beforehand. At parks with licence plate recognition, a camera reads your plate at the barrier. If that licence plate is linked to your booking, the barrier opens automatically. You do not need to do anything: drive slowly until you are right in front of the barrier and wait a few seconds. How to avoid any hassle Provide your licence plate when booking, exactly as it appears on the plate. If you arrive in a different car or a rental car, please let us know beforehand: an unlinked licence plate will not open the barrier. Foreign licence plates work as long as they have been provided correctly. If you have a trailer or caravan with its own licence plate, please provide it separately. If the barrier does not open, use the intercom at the post or the PIN code from your confirmation. We can also add your licence plate remotely.

Question 24

Is there Wi-Fi in the house?

Accepted Answer

Most holiday homes have Wi-Fi. You can find the network and password in your confirmation or in the information folder in the house. Most holiday homes have Wi-Fi. You can find the network and password in your confirmation or in the information folder in the house. Is the Wi-Fi not working? Check whether you are connecting to the correct network (the name is in your confirmation). Unplug the router for 30 seconds and plug it back in. Wait 2 to 3 minutes for all lights to turn back on. If it still doesn't work, please contact us.

Question 25

How do I use the wood-fired sauna?

Accepted Answer

Heat the sauna with dry wood, keep the ventilation open, pour small splashes of water onto the stones, and never light the stove with a closed chimney damper. Heating usually takes 45 to 90 minutes. A wood-fired sauna heats up more slowly than an electric one, but provides a softer warmth. Expect 45 to 90 minutes of heating; the exact time depends on the stove and the volume of stones. A typical temperature is 70 to 90 degrees. How to heat the sauna Open the air supply and check that the chimney damper is open. Place dry, untreated wood in the stove and light it with a firelighter. Keep the sauna door closed during heating and leave the vent open. Add more wood after 45 minutes if the temperature is not yet right. Only pour water on the stones once the sauna has reached temperature. Always pour small splashes of water onto the stones, about a ladleful at a time. A large splash can cause steam burns and damage the stove. Only use special sauna infusions, diluted in water; pure essential oil on the stones can catch fire. Never light the stove with the air supply or chimney damper closed: incomplete combustion can produce carbon monoxide. Never leave the stove unattended with an open fire, keep children supervised, and do not use the sauna in combination with alcohol. The heating time, location of the vent, and wood storage area vary per home. You can find these details in the information binder in the house and on your arrival page.

Question 26

How does the pellet stove work?

Accepted Answer

Fill the pellet hopper with quality pellets, start using the control panel, and set the desired temperature. Ignition takes 5 to 15 minutes. Only empty the ash pan when the stove has cooled down completely. Turning on Check if there are enough pellets in the hopper and refill to just below the rim. Press the power button on the control panel. The stove ignites automatically; this takes 5 to 15 minutes. Set the desired room temperature. The stove will then adjust its power output automatically. Only use high-quality pellets (DIN+ or ENplus A1). Damp or cheap pellets cause malfunctions and excessive ash. If an error code appears on the display, do not open the stove yourself. Note down the code and contact us; we know what the code for this model means. Only empty the ash pan when the stove is completely off and cooled down, at least a few hours after use. Place the ash in a metal container with a lid and put it outside: smoldering ash is one of the most common causes of fire. Never place anything flammable on or against the stove.

Question 27

How does the wood-fired hot tub work?

Accepted Answer

Fill the tub with clean water until it covers the stove, light it with dry wood, and allow 2 to 4 hours heating time. Stir the water regularly so the heat distributes evenly. Heating up Fill the tub with clean tap water until well above the stove or heating element. Check that the water level is high enough before lighting a fire: heating with too little water will damage the stove. Light a fire using dry, untreated wood. Stir the water every half hour; otherwise, the heat remains at the top. Allow 2 to 4 hours, depending on the outdoor temperature. Whether you need to add chlorine or another agent varies per house and depends on the filtration system. Follow the instructions displayed in the house; do not add anything on your own initiative. The stove and chimney become very hot. Do not let children play near the tub unsupervised and never leave the fire unattended. Do not enter the tub if the water temperature is above 40 degrees, and avoid combining the hot tub with alcohol.

Question 28

How do I use the infrared sauna?

Accepted Answer

Turn on the cabin 10 to 15 minutes in advance, stay inside for 20 to 40 minutes at 40 to 60 degrees, and drink plenty of water before and after. An infrared sauna works differently than a traditional sauna: the heaters warm your body directly rather than heating the air. Because of this, the temperature is lower, usually between 40 and 60 degrees, and a session typically lasts 20 to 40 minutes. How to use it Switch on the cabin 10 to 15 minutes before use. Place a towel on the bench and sit or lie down. Drink a glass of water before and after the session. Take a lukewarm shower afterwards and leave the door open so the cabin can dry. If you are pregnant, have cardiovascular issues or a fever, do not use the cabin without consulting your doctor.

Question 29

Is there a washing machine and a tumble dryer?

Accepted Answer

Whether a washing machine or dryer is available is listed under the home's amenities. For some of our homes, we can provide a small washing machine upon request, free of charge. Check Amenities on the home's page to see if a washing machine, tumble dryer, or drying rack is available. If it is not listed there, it is usually not present, so feel free to ask us if you want to be sure. In some of our homes, the washing machine is not permanently installed, but we can bring a small portable machine upon request. This is free of charge. Let us know before your arrival, and we will set it up for you on the day you arrive. If you are staying for a short time and only have a few small items to wash, a drying rack is often enough. We can arrange that for most homes as well.

Question 30

Can I barbecue or light a fire?

Accepted Answer

Whether a barbecue is available is listed under the amenities of the house. In some locations, barbecuing and open fires outdoors are not permitted due to the risk of fire. Under Amenities on the page for the house, you can see if a barbecue is available. If it is not listed, please assume there isn't one. At a number of our houses in the forest, barbecuing, using a fire pit, or lighting another open fire outdoors is not permitted. The risk of fire is too high there. What applies to your house can be found on the house page and in your arrival information. A fireplace, wood stove, or sauna heater is different: these are enclosed heaters and you are welcome to use them where available. How they work can be found in the separate instructions for each heater.

Question 31

How do I adjust the underfloor heating or heat pump?

Accepted Answer

Turn up the thermostat in small increments, half a degree to a full degree at a time at most. Underfloor heating responds slowly: it takes hours before you notice the difference. Underfloor heating powered by a heat pump operates with a large thermal mass. You will only notice an adjustment to the thermostat after a few hours, sometimes even the next day. Turning it up significantly does not help and mainly results in a house that is too warm during the night. What to do Turn the thermostat up by half a degree to one degree at most. Wait at least a few hours before adjusting it again. Check that the thermostat is not set to holiday or eco mode. Keep doors and windows closed while warming up. Do not adjust valves, manifolds, or bleed valves yourself, and do not flush the system. This causes pressure loss and shuts down the heating system. If it does not get warm, please contact us.

Question 32

Can I use the fireplace or wood stove?

Accepted Answer

Yes, using dry and untreated wood, and only if there is no local burning ban in effect. Keep the chimney damper open until the fire is completely extinguished. Only use dry, untreated wood. Painted or treated wood, cardboard, and waste produce harmful smoke and cause creosote buildup in the chimney. The wood provided in the house is suitable. Lighting the fire Fully open the chimney damper and the air intake. Build the fire up using kindling and a firelighter. Only add larger logs once the fire is burning well. Never close the air intake completely while the fire is burning. Never leave the fire unattended and keep the chimney damper open until the very last ember is out: a closed damper can cause carbon monoxide to enter the house. Use the fire screen if there are children or pets around. During periods of drought or smog, a local burning ban may apply.

Question 33

How does the induction hob work?

Accepted Answer

Induction heats the pan itself, not the hob surface. Only pans with a magnetic base work; you can test this with a magnet. Induction heats the bottom of the pan directly via a magnetic field. This makes it fast and responsive when you turn down the heat. Only pans with a magnetic base work; hold a magnet against the bottom to test. The pans provided in the house are suitable. If you get an error message or the hob beeps, there is usually no pan or an unsuitable pan on the zone, or the child lock is activated. Turn the hob off completely and back on again. The cooking zone itself does not get hot, but the glass surface warms up from the pan. Do not touch the hob after cooking while the residual heat indicator is lit.

Question 34

How do I use the dishwasher?

Accepted Answer

Use one dishwasher tablet in the compartment in the door and select a normal cycle. Turn the machine on before you leave and let it run. Place one dishwasher tablet in the compartment on the inside of the door and close the latch. Do not use liquid dish soap: this will cause foam throughout the kitchen. Tablets are provided in the kitchen. We kindly ask you to either start the dishwasher or unload it upon departure; check the checkout instructions for your house to see which applies.

Question 35

How does the air conditioning or ventilation work?

Accepted Answer

Set the desired temperature using the remote control and keep the difference with the outside temperature to 2 to 3 degrees. Do not turn off the balanced ventilation system. Set the temperature using the remote control and keep windows and doors closed while the air conditioning is running. A difference of 2 to 3 degrees compared to outside is comfortable and efficient; setting it lower will not cool the room any faster. If a ventilation system is set to automatic, please leave it on that setting. Balanced ventilation provides continuous fresh air; turning it off leads to stuffy air and condensation.

Question 36

Can I charge my electric car?

Accepted Answer

At houses with a charging point, connect your own cable and start the session using the operator's app or charge card, usually via the QR code on the station. At houses with a charging point, connect your own charging cable and start the session using the operator's app or charge card. Almost every station has a QR code that directs you there. Whether the charging point is private to the house or shared with the park, and how payment works, varies by location. This is specified on the house page and on your arrival page. Do not charge using an extension cord or cable reel from a regular power outlet. This poses a fire hazard and is not allowed.

Question 37

What is available in the kitchen?

Accepted Answer

The kitchens are fully equipped for the number of guests the house accommodates: pots and pans, tableware, cutlery, glassware, and basic appliances. You can find the exact appliances listed on the page for each house. The kitchens are equipped for the number of guests the house accommodates: pots and pans, tableware, cutlery, glassware, and kitchen utensils. You can see the exact appliances available, from dishwasher to oven or induction hob, under Amenities on each house page. If you are missing anything specific for your holiday, feel free to ask us.

Question 38

Are bed linen and towels included?

Accepted Answer

At most homes, beds are made upon arrival. Whether towels are included varies per house; you can see this on the property page and in your confirmation. At most homes, beds are made upon arrival. Whether towels are included varies per house, which you can find on the property page and in your confirmation.

Question 39

Can I bring my dog?

Accepted Answer

Pets are welcome at a number of our homes, sometimes with a maximum limit or a small surcharge. You can see whether pets are allowed at your chosen home on the house page under Practical. Pets are welcome at a number of our homes, sometimes with a maximum limit or a small surcharge. You can see whether pets are allowed at your chosen home on the house page under Practical. Please let us know when booking if you are bringing your dog so we can note it down properly.

Question 40

Are cots or high chairs available?

Accepted Answer

At a selection of our homes, you can request or add a cot or high chair. Check the amenities on the property page or ask when booking. At a selection of our homes, you can request or add a cot or high chair. Check the amenities on the property page or ask when booking, and we'll make sure it's ready for you.

Question 41

How do we handle waste?

Accepted Answer

We kindly ask you to tidy up and separate waste as indicated in the house. You will find the appropriate bags and bins at the house. In every house, clear instructions show how to separate waste and where the bins are located. General waste, organic waste, and plastic each have their own bin or bag, which are ready for you in the house. What we ask of you Separate your waste as indicated in the house. Place full bags in the correct bin at the house. If there is no container for glass or paper, please take it with you when you leave. Do not leave loose bags outside. If you are unsure about something or if a bin is full, just send us a message. We will take care of it so you do not have to worry about a thing.

Question 42

Can we come with more people than we booked for?

Accepted Answer

That depends on the maximum occupancy of the house. Always let us know about an extra guest in advance via your booking confirmation. That depends on the maximum occupancy of the house. Always let us know about an extra guest in advance via your booking confirmation, and we will check if it is possible and what any additional costs might be.

Question 43

What is expected of us upon departure?

Accepted Answer

You don't need to clean, we take care of that. We do ask that the dishes are done, the dishwasher is no longer running, and the waste is cleared away. We handle the final cleaning, so you don't need to clean the house yourself. The small things we do ask save our team a lot of time on a busy changeover day. Before you leave Do the dishes, by hand or in the dishwasher. Ensure the dishwasher is no longer running when you leave, otherwise our cleaning team has to wait for it. Clear away the waste and take it to the correct container. Leave the house tidy, just as you found it. Close all windows and doors and return the key to the key safe. If something happened during your stay, please let us know before you leave. That is much nicer for everyone than a message afterwards.

Question 44

How do I contact you in an emergency?

Accepted Answer

In life-threatening situations, always call 112 first. For urgent matters in or around the house, call us at +31 43 234 0069; that number is also listed in your arrival email and on your arrival page. In case of fire, an accident, or another life-threatening situation: always call 112 first. For urgent issues in or around the house, such as a water leak, power outage, or a door that won't open, call us at +31 43 234 0069. You can also find this number in your arrival email and on your personal arrival page. We are available every day from 8:00 to 20:00. If you need help outside these hours, leave a voicemail or send a message: we will follow up as soon as possible. If it is not urgent, send a message via the chat on the site or email info@specialstays.com.

Question 45

What if something breaks or gets damaged?

Accepted Answer

Please let us know before you leave. We will resolve it together; most items are insured, and in most cases you won't pay a thing. Accidents happen, it is all part of life. Please let us know as soon as you notice, and in any case before you leave. This way, we can often fix it during your stay so the next guest is not caught by surprise. Please do not hesitate to report it. There is no security deposit for our houses, much is insured, and in most cases you won't have to pay anything. Only in case of major or deliberate damage will we work together to find a solution. If any of your own belongings are damaged or lost, please let us know as well. We are happy to help you search and think along. If it is an urgent matter, such as a leak or a breakdown, please call us right away at +31 43 234 0069. We are available every day from 8:00 to 20:00.

Question 46

Why should I rent out my holiday home through specialstays?

Accepted Answer

We are the specialist rental agency for this region: over 63,000 guests since 2019, an average rating of 8.8, and complete peace of mind from booking to departure. specialstays specializes in one region: South Limburg, the Meuse Valley, and Belgian Limburg. As a result, we know the demand per season, per village, and per type of home. Since 2019, we have welcomed over 63,000 guests, with an average rating of 8.8 from more than 850 reviews. This appreciation translates into repeat bookings and a higher average nightly rate than a standalone listing on a platform yields. We take care of the entire rental process: presentation, pricing, guest communication, cleaning coordination, and on-site support. You keep the home, we care for the guest.

Question 47

How does my home become part of the specialstays collection?

Accepted Answer

We visit you in person, see if the home fits the collection, and discuss the process. See the Rent out your home page for more. We visit you in person, see if the home fits the collection, and discuss the process. See the Rent out your home page for more.

Question 48

What does it cost to rent out through specialstays?

Accepted Answer

We work with a transparent commission on every booking. No subscription, no setup fees. Details during our introductory conversation. We work with a transparent commission on every booking. No subscription, no setup fees. Details during our introductory conversation.

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